A Manager's Guide to Human Behavior
By:Matthew REIS
Published on 2010-04-30 by AMACOM Div American Mgmt Assn
Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization’s mission and strategic goals are enacted, so it is of the utmost importance they know how motivate and engage employees. This updated and revised edition of A Manager’s Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams. Building on the content in the fourth edition, this updated course reexamines key theories and focuses on their practical application to typical management situations. New topics is this edition include learning organizations and open systems, as a context for understanding how individuals contribute to organizational effectiveness; self-awareness; Goleman’s emotional intelligence; and Bridge’s transitions model of change. The performance management section has been enhanced with a simplified process model (define, develop, review and reward), and the section on leadership examines the concept of the versatile leader who engages the spirit, head, heart, and hands of employees. Throughout the course, self-assessments, worksheets, checklists, and questionnaires give students the opportunity to apply what they are learning. Each chapter incorporates an action plan tied to the objectives and competencies for the topic area. Short case studies enable students to apply their new knowledge to analyze, understand, and influence human behavior. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
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Book ID of A Manager's Guide to Human Behavior's Books is E8FlwGj8MjMC, Book which was written byMatthew REIShave ETAG "MzlIy48HJWM"
Book which was published by AMACOM Div American Mgmt Assn since 2010-04-30 have ISBNs, ISBN 13 Code is 9780761215301 and ISBN 10 Code is 0761215301
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